I am even more interested in this class and its potential benefits now that I had the opportunity to read a little and start to understand how it pertains to technical writing. Previous English classes dealt little with persuasion and even less with usability. While my real-world experience clued me in to the need for both of these characteristics in my writing, I think it should be at the height of importance once basic writing skills are attained.
I think the section of Chapter 1, where I was asked to read the example memo and write my reaction line by line, was representative of a major break-down in communication that unfortunately happens every day. Whether it was the writer's intention to create hostility or not, as the recipient I immediately felt defensive and lost all desire to cooperate; therefore, any chance of quick resolution was eliminated.
With so much correspondence going back and forth during my work day, it is easy to lose structure. Chapter 20 brings the reasons for structure and "rules" to light. What I take from this reminder is that although I feel like I am saving time and being more efficient, in reality I am losing effectiveness. I have already considered ways to implement reader-centered practices in my work.
Given that a proposal for our research project is one of the first things we will submit for grading, I am incredibly interested in learning how to compose this type of document using the reader-centered approach. This is the type of writing, discussed thus far, with which I am least familiar. The information in the book is easy to follow and process, but I am hoping that the lecture and class discussion will help strengthen my understanding. I am curious to see how the protection aspect will come into play for our proposals.
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14 years ago
